It sounds like you are experiencing issues hearing this Brandlive event. Please take the following steps to troubleshoot:

1. Ensure your volume on your computer is turned up and speakers connected.
2. On the video player, in the lower left corner you will see a volume slider to adjust volume. Make sure this is turned up to 100%. 
3. Try plugging in headphones to your computer. 
4. Access your system preferences to make sure your audio output is selected to speakers or headphones. 

If you are still experienceing issues, contact support@yourbrandlive.com

It sounds like you are experiencing issues watching this Brandlive event. Please take the following steps to troubleshoot:

1. Click play on the blue circle with a play icon in the middle of the video. 
2. Refresh your browser or try another browser on your computer. 
3. Make sure you have flash on your computer, or video enabled on your tablet. 
4. Check with your IT department to make sure you do not have a firewall blocking live video. 
5. Try accessing from another computer, tablet or phone. 

If you are still experienceing issues, visit our resources section or contact support@yourbrandlive.com